Shipping policy

Shipping Policy

Last Updated: June 2026

At Shivyaa, we are committed to delivering your jewellery safely and efficiently. Please read our shipping policy below to understand how we process and deliver orders.

Order Processing

All orders are processed within 1–3 business days after successful payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

During sale periods, festive seasons, or high-volume order periods, processing times may be slightly extended.

Shipping Within India

We currently ship across India through trusted courier partners.

Estimated Delivery Time

Metro Cities: 3–5 business days
Tier 2 & Tier 3 Cities: 4–7 business days
Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

Shipping Charges

Free Shipping on all prepaid orders above ₹999.
Standard shipping charges may apply to orders below the free shipping threshold.
Shipping charges, if applicable, will be displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation message containing your tracking details.

You can use the tracking number to monitor your shipment's progress through the courier partner's website.

Delivery Attempts

Our courier partners generally make multiple delivery attempts.

If delivery cannot be completed due to incorrect address details, customer unavailability, or refusal to accept the package, the order may be returned to us.

Additional shipping charges may apply for re-dispatch requests.